Broadband feedback
We welcome your feedback about the broadband network upgrade trial.
If the phone number that your broadband service is on, begins with 25 then your broadband speed has been upgraded.
Please complete this form and tell us what you think — we want to know good and bad.
Please note, this is not a fault logging system.
If you are experiencing poor line performance, slower than normal speeds or have other technical issues and you are a Sure Broadband customer, please contact our Customer Service Centre on 01481 700700 so that we can address your issue. If you are a customer of another ISP, please contact your ISP.