States set to save more than £¼ million under new C&W contract

Taxpayers will save hundreds of thousands of pounds under a new contract between Sure, the new brand for Cable & Wireless, and the States.
The 18-month contract covers both landline and mobile services, and will see the States cut its current estimated £450,000 a year telephone bill by around 40%.
Treasury & Resources Minister, Deputy Lyndon Trott said that previously individual departments were largely responsible for negotiating their own fixed and mobile contracts. As a result, both Sure and Wave Telecom provided some services.
However this arrangement was reviewed, and the decision to use a single provider means that the States will further reduce public sector costs.
“This is a great example of a co-operative and joined up approach to improve service and ensure that we deliver the best value for money,” said Deputy Trott.
Sure won a competitive tender for the contract, and representatives from the various departments with responsibility for telecommunications were involved in the selection process.
In 2006 the States spent around £300,000 on fixed line telephone services, and around £150,000 on mobiles. Based on the same call volumes, taxpayers will save around £275,000 over the 18 months of the contract.
Currently, around 1,000 States employees across the various departments have a work mobile phone, the vast majority of them providing front line services. More than half are in the Health and Social Services Department.
The new contract includes free calls between States mobiles and to other Sure mobile customers, as well as to local landlines. There is also volume discounts on fixed line call charges.
Sure’s Channel Islands Commercial Director, Gregory Jordan, said that the company had assessed the States requirements, and put together an appropriate contract using its existing pricing plans.
“For business solutions our focus has moved away from the traditional customer-supplier relationship, and instead we look to establish long-term strategic partnerships that reflect the specific requirements of the customer,” he said.
“I think this particular contract is a prime example of this approach and how it delivers more value to the customer, and by extension all taxpayers will end up benefitting.”