Loss of Jersey – UK Cable underlines importance of HUGO

The value of Cable & Wireless’ £6.5 million investment in the new HUGO network was underlined recently when one of the older fibre optic links that previously provided the backbone of the Channel Islands telecommunications was cut.
A cable between Jersey and the UK was severed when a ship dragged its anchor during the severe gales in the Channel at the end of January. It mirrored an almost identical incident just two months ago that resulted in the loss of the same link.
It is one of three cables jointly owned by Cable & Wireless, BT, and Jersey Telecom, which provide a triangular arrangement between the two Bailiwicks and the UK. Following the accident, all calls were immediately transferred to these other connections, with the switchover completed in less than one twentieth of a second.
In the past, this system provided all off-island connectivity. However since Cable & Wireless invested in the HUGO network, Guernsey and Jersey have been linked into the global telecom provider’s worldwide network, via new high capacity, fibre optic connections to the UK and Continental Europe.
These carry a significant proportion of the Bailiwick’s telecommunications. This includes all Cable & Wireless internet traffic (the vast majority of the Bailiwick of Guernsey's IP bandwidth) and a large share of local business communications, which were unaffected by the loss of the older cable.
As well as offering additional resilience to this system, the new HUGO network has sufficient capacity to accommodate a 25-fold increase in the current volume of traffic across the whole of the Channel Islands. This can also be further increased to cope with additional demand in the future.
Cable & Wireless’ Chief Technical Officer, Russell Sharman, said these new links put the island’s telecommunications on a par with the world’s leading business centres.
“For the Bailiwick to compete successfully in an increasingly global market, the island’s telecommunications infrastructure needs to measure up against major cities and business centres across the world. That is precisely what HUGO is delivering,” he said.
The new network has also provided a range of other benefits. Since it came into operation, businesses in Guernsey have been able to access a range of new and improved services, with faster connection speeds, higher capacity and price reductions of up to 30%.
The additional capacity is also helping to meet the sharp rise in off-island data communications, as a result of islanders increasing use of the Internet and the introduction of faster broadband services.
Mr Sharman said modern resilient, telecommunications were also vital in attracting new business to the island. Local communications and IT providers have seen an increase in demand for data centre hosting facilities in Guernsey, which require fast, secure and high capacity links to support high volumes of traffic.
Existing businesses, and particularly the finance industry, also rely on high quality, resilient telecommunications for most of their essential operations.
“These new connections serve as a signpost to the island. We have already seen how this is attracting new investment and diversification, as companies look to locate operations here and take advantage of the island’s world-class links,” said Mr Sharman.
“The investment that we have made underlines Cable & Wireless’ commitment to the Bailiwick, and to delivering the latest, world-class services to homes and businesses in these islands. This will help to ensure the Bailiwick remains competitive and also attractive to new businesses.”
A repair ship completed the reconnection of the broken cable on Sunday 9 February, and it is now back in operation.
Note to editors:-
HUGO stands for High capacity, Undersea Guernsey Optical-fibre network