Professional Services
Support.
Sure is the only operator
in the Channel Islands and Isle of Man which has certified
BlackBerry technicians able to offer ongoing support to your
business.
For companies with a BlackBerry Enterprise Server this is an
invaluable service providing peace of mind that you will receive
the latest BlackBerry upgrades as well as technical support on any
working day.
We offer a series of flexible and cost-effective options for
businesses of all sizes.
Your business could enjoy:
Response: 2 hour response on a working day.
Telephone Support: Unlimited technical
telephone support direct to one of our certified technicians.
Monthly visits by Technician: Software upgrades
and patches to the BES server; logs and general health checking;
Questions and answers of any customer queries; hours can also be
used for the training of staff.
We can also supply telephone support from a certified technician
on any working day for a set cost.
For more information about this service please contact your
account manager or email: contact@surecw.com
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