Sure TV User Guide


Please note the Sure TV trial is finishing at the end of February 2011Information on new products and services will be announced on our website in due course. 

Quick Jump


User Guide - Views and Screen Sizes

In the View menu on the window top bar there are 5 different sizes - so you can make it really small and carry on with other things, or fill your entire screen and sit back.

Sure TV Screen Resize

User Guide - The Menu
The menu is used to switch between different applications on Sure TV. It can be opened by either pressing the M key or with a right mouse click on the Sure TV screen.
Click the on screen buttons to choose your desired feature and move left/right to pick from On Demand or Settings.
Sure TV Menu

User Guide - The Control Panel
 
The control panel appears automatically on start up and remains on screen for a short period of time before disappearing. To make it re-appear, press the Return key, the N key, or click on screen.

You can quickly change channels using your Page Up and Page Down keys, or by clicking the up and down arrows on the left hand side, or even directly typing the channel number via by the keyboard.
 
Sure TV Search Control Panel
 

User Guide - Programme Guide
 
To see what's on through the week you can open the programme guide if you are in the TV application. To do this you can press the P key, or use the Menu button.
 
Double click on the programme (or channel name) of interest to view the live channel or browse the information for the next 7 days programming by scrolling up/down the channels or right for the programmes coming up later.
 
You can jump through the channels a whole page at a time by using the Page Up and Page Down keys.  You can also jump forward by 24 hours at a time by pressing the B key, and back 24 hours by using the Y key. 
 
Double click the video or press Escape to exit the Programme Guide.
Sure TV Programme Guide
 

User Guide - Settings
 
You can personalise how Sure TV works and looks through the settings. You can open the settings screen using the Menu.

For example you can choose the display aspect ratio (16:9 Widescreen, 4:3 Standard).  Your settings choices will not apply unless you click OK to apply or press the Return key.

Sure TV Settings Menu

User Guide - Video On Demand Controls
Whilst watching Sure TV, to access the Video on Demand (VOD) section, first open the TV Menu:
  • Press “M” on the keyboard
  • Or click the Home symbol on the Control Panel (see screenshot below)
  • Or just “Right Click” anywhere on screen
VOD Controls 1Enter the “Video On Demand” category by clicking on the filmstrip image – then click the “On Demand” text.VOD Controls 2Navigate around the VOD Menu using the on screen arrows or the arrow keys on the keyboard. VOD Controls 3To watch a selected program press Enter on the keyboard or the on screen "Ok" button. VOD Controls 4Whilst watching your chosen programme - the "Control Panel" will change to a traditional VCR style screen. The buttons from left to right are: Programme Info, Chapter Skip (back), Rewind, Pause/Play, Fastforward, Chapter Skip (forward), and Stop/Return to Menu.However to quickly pause using the keyboard just press the spacebar.VOD Controls 5To exit the VOD section and return to live TV: simply click the “Home” symbol, choose the TV image, and click the “Watch TV” option.