Power cut and Broadband services

We can confirm that despite the power cut experienced in Jersey and Guernsey last night (Monday September 26th) that wiped all power out for almost an hour all users were back online soon after power was restored. If customers are still experiencing trouble getting online they should switch off and unplug their router for 30 minutes and then try to reconnect. If there is still no service, there may be a blown filter; in this case you may need a new filter – these are available in store.