Introduction
Voicemail is a FREE service available to
all Sure mobile customers and allows callers to leave a
message when you’re not able to answer. You will be informed when a
caller has left a message by a text message delivered to
your handset.
Our new voicemail system, launched in February
2011, also has a web interface which lets you change your settings
via the web and have your voice messages forwarded to you by email.
To access the web interface click
here or download our web user
set-up
guide.
Key
benefits
- FREE* No monthly charges, no charge to deposit a
message and no charges to retrieve messages
- Simple to operate
- Allows customers to accept calls when their
phone is switched off, out of range or can’t take the call
- All the benefits of an answering machine on your
mobile
- Calls stored centrally so no need to worry about
power failures
- Messages can be played and stored, or
deleted
- Ability to change settings via a web
interface
- Voice messages forwarded to you by email
- Missed call notification
- Option to have multiple greetings for time
of the day, week etc
- Dial out (calls you back from web
interface)
- Set up alarm calls
If you require more information or technical
support with our voicemail services have a read of our
set-up guide.
Quick set up guide
To set up your Voicemail you will need to set
up call-forwarding so that the system can take messages when you
can’t take calls.To do this:
- Dial **004*171# then press the call
button
When someone leaves a message you will be sent
an SMS to notify you. To pick up your message(s):
- Using your mobile on-island , dial
171
- When roaming or when using another phone, dial +44
(0)7624 200000.
To change your preferences and to set up email
message delivery click here. Please note that when roaming
or using another phone you will be asked for your 4 digit PIN
code.