Set-up guide.

To set up the mailbox facility (available to all Sure customers) you need to first setup your phone to divert when there’s no reply, the line’s busy and when your phone is switched off.
Once this is done simply follow these steps:
  1. Dial 171
  2. The first time you access your voicemail you will be asked to set a four digit Personal Identification Number (PIN). You can enter any four numbers of your choice.
  3. Follow the instructions to record a greeting
  4. Now, every time you miss a call it will divert to your mailbox. You will receive an SMS notification on your mobile each time someone leaves you a message.
  5. To listen to your messages, simply dial 171 and follow the instructions.
When roaming, or to access your voicemail from a phone other than your mobile, the access number 171 will not work so you will need to dial +44 (0) 7624 200 000 and enter your phone number PIN to listen to your messages.