How to change your PIN.

For security, your PIN prevents other people from listening to your messages from other landlines or mobiles. You will need to input your voicemail PIN if you are accessing your voicemail from any phone except for the mobile that the voicemail is set up on.
 
If you have forgotten your PIN, you can change it simply by dialling 171 from that mobile and change the PIN by pressing '2' then '1'.
 
If you would like to access your voicemail from a different mobile phone or landline and have forgotten your PIN please call our customer services on +44(0)7624 247 247 who will be able to reset your voicemail PIN after security verification.
 
Once your PIN has been reset you can also manage your PIN settings via our online management system.