Free Voicemail

You automatically have your own mailbox with Sure - and it's free to call your mailbox and listen to your messages*. Once your voicemail is set up, people who call and don't get through can leave a message for you.

Callers go through to your voicemail if:

  • you don't answer for a certain number of rings
  • you're already on another call
  • you have no signal
  • your phone is switched off
You can listen on your mobile (or even on your home phone) to any messages left for you.Click here for details about our Sure voicemail service and how to use it.*Please note that when you are roaming you will be charged to access your voicemail and you may be subject to additional charges when people leave you voicemail messages as well.  If you are a pay as you go customer with no credit, this may also result in calls not being forwarded to voicemail at all.  In order to avoid these scenarios, the best thing to do is set your mobile up to divert straight to your voicemail at all times.  To do this dial the following number: **21*171#.  To revert to normal forwarding upon your return dial the following number: **004*171#.