Initial setup

The first stage is to organise your diverts for busy, no reply and unobtainable calls.
  • To set up all these diverts to your voicemail enter:**004*171# then Send/Yes. The first time you access your mailbox you may be asked to enter a password. This number will initially be set as 0000, after which you must complete the New-User Tutorial to choose your own number.
  • The voicemail system will automatically guide you through this tutorial, enabling you to establish a password, outgoing message and voice signature.
  • The password is a four-digit security code that you may need to enter to access your mailbox if you are roaming.
  • The outgoing message is what the caller will hear when diverted to your mailbox.
  • The voice signature is a quick recording of your name that confirms the identity of the mailbox owner.
  • The process is easy to complete, but should you wish to repeat the tutorial Press 8-8-8.

Next: Notification methods

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