Sure top up

With Sure you have four convenient ways to top up with any amount between £5 and £200

  1. Top UpOnline top up 
  2. Handheld top up
  3. Dealer top up 
  4. Top up helpline on 170 

Online top up

Have access to an internet connection?

Online top up provides a quick, easy and reliable way to add credit to your Sure mobile.

To register

  1. Go to eTopUp
  2. Select Register Now
  3. Follow the online instructions.

To top up

  1. Go to eTop up
  2. Log in with your details
  3. Select TOP UP NOW
  4. Follow the online instuctions
  5. Wait for an SMS*

*You will receive an SMS confirming your topup and giving your new balance within 10 seconds of the completed transaction.

For full instructions see our Self Top Up user guide

Handheld top up

Have you set up an online account?

If so, then all you have to do to top up is send a short text.

See our Self Top Up user guide for full instructions.

Dealer top up

  1. Pop into one of our retail shops or any of our top up outlets
  2. Swipe your top up card into the terminal when asked by the retailer
  3. Wait for an SMS*

*You will receive an SMS confirming your topup and giving your new balance within 10 seconds of the completed transaction.

Top up helpline

If you have registered your details you can top up by calling our helpline on 170 and asking one of our agents to top you up. You will need your mobile number* and your credit/debit card details to hand.

*If you do not know your mobile number just text the word 'number' to 101 and it will be text back to you.

For more information see our FAQs