Cable & Wireless shortlisted for prestigious Customer Care award

Cable & Wireless has been shortlisted for a World Communication Award for Best Customer Care.

The World Communication Awards are widely recognised as the leading global industry accolades which celebrate outstanding achievement in the telecommunications field. The awards attract entries from leading global carriers and vendors worldwide and are always hotly contested.

The award for Best Customer Care requires entrants to demonstrate they have a well designed and successfully implemented customer care strategy that has produced tangible and quantifiable results as well as fulfilling a long list of criteria set out by the judges.

Other companies short listed for this award in 2007 include: BT Group plc, Orange Business Services and last year’s winner, Vanco.

CH2M Hill, the company that managed the Cable & Wireless network rollout in the Isle of Man, has also been nominated for an award in the category for Best Project Management. That category is open to any network operator, services company or systems/software supplier that has been directly involved in managing a project for a major customer in the past year.

The winners of the World Communication Awards will be announced on 28th November 2007.