10% market share in 100
days
10% of the Isle of Man's mobile customers have
already chosen to join Sure mobile.
On 10th October, Sure Mobile
celebrated its 100th day of business since launching on
the Isle of Man on 3rd July. It now has more than 7,700
customers, 10% of the Isle of Man's mobile market according to
Cable & Wireless' standard market analysis model.
Simon Last-Sutton, Commercial Director for Sure
Mobile in the Isle of Man said:
"Reaching this target is a great reflection on
our hard working staff and the appeal of offering simple, clear
pricing, superior customer service, value for money, real choice
and very high quality network coverage. We are pleased that
islanders are recognising they get more by choosing Sure and are
telling others about the great service they are
receiving."
Cable & Wireless has invested more than £10
million setting up in the Isle of Man with a cutting edge network
and state-of-the art store in Strand Street which offers a unique
retail experience to customers. It has also pledged over £100,000
this year to support the local community via activities such as the
football Premier League, Viking festival, Centenary of the IoM TT
and the Peel Bay Festival. Sure mobile is also donating £10 to
Breakthrough Breast Cancer for every contract signed in October via
the store or through its dealers as it continues to look for ways
to help the community as well as enhance the customer
experience.
James Hewitt, retail manager of the Sure Mobile
store said:
"Offering superior customer service is of
primary importance at Sure Mobile. The customer is always at the
heart of the decisions we make and we strive to offer our customers
a great experience from pre-purchasing right through to after-care
and maintenance. We are constantly working to improve all aspects
of our service to get closer to our customers."
Mr Hewitt continued:
"It has been extremely busy in the store for
the past three months which is reflected in the number of customers
who have joined us - and my team has responded very well to the
demand. Our launch offers were very popular and now we have five
great handsets which are available free on all 18 month price
plans."