Professional Services
Support
Sure is the only operator in the Isle of Man and
Channel Islands which has certified BlackBerry technicians able to
offer ongoing support to your business.
We offer a series of flexible and cost-effective
options for businesses of all sizes.
Your business could
enjoy:
Response: 2 hour response on a
working day
Telephone Support: Unlimited technical
telephone support direct to one of our certified
technicians
Monthly visits by Technician: Software
upgrades and patches to the BES server; logs and general health
checking; Questions and answers of any customer queries; hours can
also be used for the training of staff
With a free BES express, unlimited email use across the Channel
Islands and Isle of Man, and the latest handsets on the market,
integrating BlackBerry within your organisation has never been so
easy.
Lunch & Learn: BlackBerry
back to basics sessions for your staff on your premises. This
training has proven very successful in getting end users more
confident with the devices. The presentation is a step by step,
interactive learning session covering general usage, tweaking of
devices, customisations and some things about BlackBerry which
users may not know. We can also supply telephone support from a
certified technician on any working day for a set cost. For more
information about this service please email:
gary.harrison@cw.com.
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