The Tasks

There will be four tasks set
throughout the academic year and at the end of each task the lowest
scoring team will leave the Apprentice. The boards decision is
final.
Following the interview stage two candidates
will be selected to take part in the final charity event.
To help teams through each stage an expert in
the relevant field will brief teams on the task, offer support,
advice and detail what will be expected. Mentor sessions will be
available to support teams during the competition.
Task 1: Customer Satisfaction & Market Research
Expert: Pauline McGee, People Dimensions
- Your team will research the needs of young mobile users in the
Isle of Man.
- It will be up to each team to decide which research method to
use e.g. focus groups, survey forms.
- Following the results of the market research teams should
document some recommendations of how Sure can improve its services
to match the needs of young mobile users.
- Findings will be compiled into a report that will be submitted
to the board.
Task 2: Marketing
Expert: Terry Van Rhyn, Managing Director, Ashgrove
Marketing
- Sure have launched a product for pay as you go and pay monthly
customers that enables them to get free calls to three numbers
24/7
- You must identify the target market for the product and come up
with a marketing plan
- Teams will be encouraged to be as creative as possible and come
up with alternative ideas that will compliment mainstream
media.
- Your marketing plan and ideas will then be presented to the
board
Task 3: Design a Communications Device of the future
Expert: James Hewitt, Retail Sales Manager, Sure
- Teams will be tasked with designing a communications device of
the future.
- Teams will research what applications are most popular with
users and what new developments are being made.
- The final mobile product will be submitted to the board and
will be made available on-line for the public to vote
- The final score for the task will be decided by 50% public vote
and 50% board members.
Task 4: Personal Development & Interviewing
Expert: Sharon Kissack, Ambitions Recruitment
- The final team will work with Sharon to develop interview
skills and their CV.
- The final team will then be interviewed by the board with the
two finalists being selected at this stage.
The Final: Charity Event
Expert: Lesley Turnbull, Wish Upon a Dream
- The two finalists of the apprentice will be challenged with
organising a charity event
- Each finalist will be set a budget and encouraged to build a
team of fellow students to help complete the task
- The final task will be assessed on teamwork, managing a budget,
creativity, the amount of money raised and success of the
event.