MOBILES SURE ARE EASY TO TOP-UP

Sure has introduced a free, automated mobile top-up system for their Pay as you go customers.

The new service allows users to add credit to their accounts anywhere and any time, simply by dialling 177 from their mobile handset.

The free automated system asks for credit or debit card information to be input using the buttons on the mobile handset. Mark McConnell, Director of Customer Operations for Sure in the Channel Islands & Isle of Man, said that the new system will improve the experience for all Sure customers.

“This is more convenient and faster than other methods of topping up. If you’re on the beach, at the park, or at home you can add credit quickly without having to go anywhere.”

Customers who are roaming when away from Sure’s Channel Islands & Isle of Man network, can add credit by dialling 01481700700. However calls will be charged.

Pay as you go users must register for the service by either completing and returning the form that comes with every new Sure SIM pack, dropping into the Sure store, or email contact@surecw.com with their mobile number, name and address including postcode and a password.

Pay as you go customers can also top-up at shops in the Channel Islands & Isle of Man as well as online at http://www.surecw.com/.

Sure would like to hear what their customers think of the new service, and are asking for any feedback to be e-mailed to contact@surecw.com.